Plain-English terms for the free clock, for Shot Clock Pro and for club licenses. By buying Pro or a club license, you agree to these terms. You can save or print this page.
1. Who we are
- Name: shotclock.online
- Email: hello@shotclock.online, the fastest way to reach us. We answer within three working days.
- All company details
Pro is sold by our reseller Lemon Squeezy as merchant of record: they handle the payment, the invoice and the VAT, under their own buyer terms. We provide the clock and the license, under these terms. Lemon Squeezy is the company Link, LLC (formerly Lemon Squeezy LLC). If their buyer terms give you less than these terms, for example no refund for unused subscription time, the promises in these terms still apply, and we carry them out.
In these terms, “you” is the person or organisation using Shot Clock. A “consumer” buys for private use. A “business customer” buys for a club, school, federation or company, for example with a club license.
2. The free clock
The shot clock, the phone remote, extra screens and the sport presets are free to use, without an account and without a time limit. We may change the free version, or move features between free and Pro, without notice.
3. Pro and club licenses
Pro unlocks the features listed on the Pro page on a set number of devices. A club license does the same for one club, on more devices: the club may share the key with its own coaches, officials and volunteers. The price, the payment term and the number of devices are shown on the Pro page and at checkout before you pay. Prices for consumers include VAT. A launch or introductory price only applies for as long, or to as many buyers, as stated there.
You buy Pro in one of the forms we offer at that moment:
- Once (“lifetime”): you pay once and use Pro without further costs, as explained in section 4.
- Subscription: you pay per month or per season, as explained in section 5.
The license starts as soon as you receive your license key by email after payment. If you move from Pro to a club license, we credit your first Pro payment, as shown at checkout.
4. What “lifetime” means
A one-time purchase, sometimes called “lifetime”, means: you can use Pro for as long as shotclock.online offers Pro, without paying again. It does not mean for your whole life, or ours. Updates to Pro are included.
Pro will improve and change over time. We will not take away a main feature that was on the Pro page when you bought, unless the law, security or a supplier forces us to. If that happens, section 9 applies to that feature. If we change Pro in a way that makes it clearly worse for you, we tell you beforehand, and you may end your license within 30 days of the change and get money back as described in section 9.
5. Subscriptions
- A subscription runs per month or per season. A season is 12 months from the day you buy. It renews automatically at the end of each period until you cancel.
- You can cancel at any time, without giving a reason, through Lemon Squeezy, My Orders or by email to hello@shotclock.online. Pro then keeps working until the end of the period you paid for.
- For a season subscription we email you at least 30 days before it renews, with the date and the amount. You can also cancel right here on the site: Cancel subscription here.
- If you are a consumer and a season subscription has renewed, you can cancel at any time with one month’s notice. We refund the unused part.
- Your price is locked for as long as your subscription runs without a break. If we change our prices, that only affects new subscriptions.
6. Money back
Not happy? You get your money back within 14 days of buying, no questions asked. For a season subscription this also applies within 14 days of each renewal. Use Withdraw from contract here or email hello@shotclock.online. The license stops working once the refund is made. This goes further than the legal right of withdrawal for digital content: that right can end once you start using Pro, our money-back promise does not.
7. Fair use
Your license is for you, or for your own club. Do not resell your license key or share it beyond your own devices (or, for a club license, beyond your own club). Do not try to take over clocks that are not yours, overload the service or get around the license check. If you do, we may block the key after warning you, without a refund.
The logo and club name you add stay yours. Only add them if you are allowed to use them. They stay on your device and on the screens you connect.
8. Availability
We do our best to keep the clock correct and online, but we do not promise that the service is always available or free of errors. It depends on the internet, the Wi-Fi in the gym, your devices and suppliers such as Cloudflare and Lemon Squeezy. We may briefly take it offline for maintenance, outside the weekend where we can. When the connection drops, the screen keeps counting, and one-device mode at shotclock.online/solo also works without internet.
9. If we ever stop
If we ever stop offering Pro, or Shot Clock as a whole:
- We tell you at least 6 months in advance, by email to the address you bought with and on this site. If force majeure, such as a bankruptcy, makes that impossible, we tell you as early as we can, and the refunds below still apply.
- If you bought Pro once and we stop within 2 years of your purchase, you get part of your money back: the price you paid times the number of full months left in those 2 years, divided by 24.
- Subscriptions stop renewing, and we refund what you paid for the time after the stop.
- Where we can, we keep the clock working without our server, for example by unlocking Pro in the last version or making it work offline.
If another party takes over Shot Clock, we may transfer your license to them, provided they keep these terms. We will tell you beforehand.
10. Disclaimer: using it in matches
Shot Clock is not officially approved match equipment. In every match, the referees and the table officials decide on the time, not the app. At official matches, keep a backup ready, such as a stopwatch or the hall’s own clock.
The rules on this site (shot clock times, reset rules, rule changes per state or federation) are checked carefully, but federations change their rules. The official rule book of your federation always comes first.
11. Liability
If something goes wrong through our fault, our total liability is limited to the amount you paid us in the 12 months before the damage or, if that is more, the price of your one-time purchase. We are not liable for indirect damage, such as a lost or replayed match, a fine from a federation, a failed livestream or lost income.
These limits do not apply to damage caused by our intent or gross negligence, or where the law does not allow a limit. Consumers always keep the rights that the law of their own country gives them. For business customers the limits apply in full, and a claim must be reported to us in writing within 12 months of the event.
We are not responsible for failures we cannot control, such as an outage at our hosting or payment provider, a broken internet connection or a device that switches itself off.
12. Changes to these terms
We may change these terms, for example when we add a new way to buy Pro. We email important changes to buyers at least 30 days before they apply. A change that is worse for you does not apply to a license you already paid for, unless the law requires it.
13. Complaints and law
Questions or complaints: write to hello@shotclock.online. We answer within three working days and aim to solve it within 14 days.
Dutch law applies. If you are a consumer, the protective rules of the country where you live still apply, and you can go to the court there. Business customers go to the competent court in the Netherlands.
Names of sports bodies
FIBA, NBA, WNBA, NCAA, NFHS, IKF, KNKV, World Aquatics, NLL and other names are trademarks of their owners. Shot Clock is not affiliated with or endorsed by them.
Last updated: 14 November 2026. See also what we store.